Application and the use of the The Wine & Gourmet Factory is subject to the following terms and conditions. The Wine & Gourmet Factory may, at any time, in its sole discretion and without assigning reason to amend or change the Terms and Conditions with or without notice.
The Wine & Gourmet Factory respects the privacy of individuals with regard to personal data and recognises the need to treat this personal data in an appropriate and lawful manner, and is committed to comply with its obligations in this regard, in respect of all personal data it handles.
The Wine & Gourmet Factory may change some parts or all of the contents of this policy from time to time, therefore you should review these policies from time to time on a regular basis.
If you consider that this policy has not been followed in respect of personal data about you or others, you should contact us as soon as possible.
Generally The Wine & Gourmet Factory collects and uses your personal data for the following purposes:
For the purposes state above, The Wine & Gourmet Factory may collect relevant personal information via website, emails, telephone, application forms or other means. Depending on the purpose, the personal information collected by The Wine & Gourmet Factory may include, but is not limited to the following:
Any personal data supplied by you will be retained by The Wine & Gourmet Factory as long as necessary according to our internal policy for the fulfilment of the purposes stated above or is required to satisfy legal, regulatory or accounting requirements.
The Wine & Gourmet Factory will take reasonable steps to protect your personal data against unauthorised disclosure. Subject to the provisions of any applicable law, your personal data may be disclosed, for the purposes listed above (where applicable), to the following:
Apart from the purposes mentioned above, unless we are obliged or permitted by the Act to do so, your personal data will not be disclosed to third parties without your consent.
The Wine & Gourmet Factory require third parties, which are exposed to your personal data to acknowledge the confidentiality of this data and comply with the Act. However, we do not provide any warranty or take any responsibility of any misuse undertaken by third parties.
By submitting your personal data to us, you agree and consent to the collection, use and disclosure of your personal data by The Wine & Gourmet Factory for some or all of the purposes mentioned above.
If you provide us with personal information relating to a third party (for example, information of your spouse, children, parents or relatives), you represent to us that you have obtained the consent of the third party to provide us with their personal data for the respective purposes.
You may at any time withdraw any consent given in respect of the collection, use or disclosure of your personal data after you have submitted your withdrawal request. Please note that once consent is withdrawn, The Wine & Gourmet Factory will not collect, use and disclose your personal data, which will make us unable to fulfil our services or other obligations to you.
Some of your personal data my change frequently. Therefore, we encourage you to contact us as soon as possible should there be any changes on your personal data such as address, contact number, email address etc.
You may request for a copy of your personal data held by The Wine & Gourmet Factory or request for your personal data to be updated or corrected by sending a formal written request to Customer Care. Within a reasonable period of time after receiving your request, we shall:
You should ensure that all personal data submitted to us is complete and accurate.
Failure to do so may result in our inability to provide you with information or services you have requested.
The Wine & Gourmet Factory will take reasonable measures to protect your personal data from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.
To ensure the protection of your personal data, all of our employees are required to keep personal data confidential and only authorised persons have access to such information.
Should you have a complaints or require more information about how we manage your personal data, please contact our us at: